Shipping policy
SHIPPING POLICY
At LYROVE, we are committed to delivering your order as smoothly and efficiently as possible.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received.
Orders are not processed or dispatched on weekends or public holidays.
Once your order has been processed, you will receive a confirmation email with your shipping details.
Delivery Times
Estimated delivery times:
United Kingdom
5–10 Business Days
International Orders
7–15 Business Days
Delivery times are estimates and may vary depending on destination, customs procedures, courier services, and seasonal demand.
Complimentary Delivery
We are pleased to offer complimentary delivery on all orders.
No minimum purchase is required.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Please allow 2–5 business days for tracking updates to appear within the carrier's system.
Delivery Delays
While we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to:
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Customs processing
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Courier disruptions
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Peak seasonal periods
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Severe weather conditions
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Unforeseen logistical circumstances
LYROVE is not responsible for delays caused by third-party shipping providers, customs authorities, or circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information is accurate at checkout.
LYROVE cannot be held responsible for orders shipped to incorrectly provided addresses.
If you notice an error in your shipping details, please contact us immediately at:
Lost or Missing Orders
If your order appears lost or has not arrived within the expected delivery window, please contact our support team.
We will work with the shipping provider to investigate and assist in resolving the issue.
Contact Us
For any shipping-related questions, please contact:
LYROVE Customer Support
Email: contact@lyrove.com
Website: www.lyrove.com